Privacy Policy
Last updated:
Template document. This policy is a professionally structured starting point and is not legal advice. Have it reviewed and adapted by qualified counsel for your jurisdiction before publishing or relying on it.
This Privacy Policy explains what information Domestic Real Estate (“we,” “us”) collects, how we use and share it, and the choices and rights you have. It applies to our website, portals, and services for buyers, sellers, investors, wholesalers, agents, brokers, lenders, and title partners across the US & Canada.
1. Information We Collect
We collect the following categories of information to operate the platform and provide our services:
- Information you provide: name, email address, phone number, mailing and property addresses, budget and financing details, buy-box criteria, documents you upload, and messages you send.
- Account & profile data: role (buyer, seller, investor, wholesaler, agent, broker, lender, title, staff), license numbers where applicable, and communication preferences.
- Usage data: pages viewed, searches and filters, saved properties, device and browser type, IP address, and approximate location.
- Cookies & similar technologies: as described in our Cookie Policy.
2. How We Use Your Information
We use personal information to:
- Create and manage your account and role-based portal access.
- Match buyers, sellers, and investors with relevant listings, agents, and opportunities.
- Respond to inquiries, valuation requests, showing requests, and support tickets.
- Send transactional messages and, with your consent, marketing communications.
- Improve our search, recommendations, and AI-assisted features.
- Detect fraud, enforce our Terms of Service, and meet legal obligations.
3. Consent & Legal Bases
We process your information based on your consent, to perform a contract with you, to comply with legal obligations, and for our legitimate interests in operating and securing the platform. Where marketing or automated calls/texts require consent under the Telephone Consumer Protection Act (TCPA), we obtain it before contacting you and honor opt-out requests promptly.
5. Your Privacy Rights (CCPA/CPRA & More)
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain sharing. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and limit use of sensitive personal information, and the right to non-discrimination for exercising these rights.
To exercise any right, email info@domesticrealestate.us. We will verify your request and respond within the timeframes required by applicable law.
6. Fair Housing Commitment
Domestic Real Estate supports equal opportunity in housing. We do not use personal information to discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any class protected under the Fair Housing Act and applicable state and provincial laws.
7. Data Retention
We keep personal information only as long as needed for the purposes described here, to comply with legal and tax obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize it.
8. How We Protect Your Information
We use technical and organizational safeguards including encryption in transit, access controls, audit logging, and least-privilege permissions. No system is perfectly secure, but we work continuously to protect your data and will notify affected users and regulators of a breach where required by law.
9. Children's Privacy
Our services are intended for users 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. US & Canada Data Transfers
We operate across the United States and Canada. Your information may be processed in either country under safeguards consistent with this Policy and applicable law, including PIPEDA for Canadian residents.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with an updated “Last updated” date, and where required, we will notify you directly.
12. Contact Us
Questions or requests about your privacy? Email info@domesticrealestate.us or visit our contact page.
